Glimpse uses the CCTV you already have to measure the journey from passer-by to purchase: how many people walk past, how many come in, where they go and, with your POS data, how many buy.
Our Client Success team then helps you act on it.
Trusted by the world's biggest retailers, brands, transport operators and property groups
Glimpse software runs on your existing CCTV, on site, and turns the video into anonymous counts: how many people pass each store, how many come in, and where they go once inside. No video is stored. Add your till transactions and you have capture rate and conversion for every store, day and hour.
Retailers get value from it in a loop, supported by our Client Success team:
"Glimpse transformed our understanding of concession placement and shopper behaviour, providing insights that optimised store layout and improved customer engagement."
Read the case study →
Passers-by, footfall, dwell and transactions in one place, from the whole estate down to a single entrance. Compare stores and trading periods, drill down, and export anything you see.




The full funnel from passer-by to footfall to transactions, with capture and conversion rates calculated for you.
Compare footfall across locations and dates, stacked by store, with export to CSV.
Passer-by, footfall and capture rate are shown side by side. See how much of your market you convert into visitors.
Define dwell zones over any camera view, like this checkout area, and measure occupancy and time spent inside.
Heatmaps reveal where customers congregate and dwell, and which areas of the store underperform.
Each one starts with an accurate count at the door and ends with a change you can measure.
See how many people pass each store and what share you capture, so you know whether windows, entrances and promotions are pulling people in.
Passers by • Footfall • Capture rateCombine accurate footfall with your till transactions to get true conversion by store, day and hour, and see where visitors leave without buying.
Footfall • ConversionHeatmaps, flow and dwell show how shoppers use the floor. Try a layout, fixture or concession placement in one store and measure the difference before rolling it out.
Heatmaps • Flow • DwellQueue monitoring with alerts, and demand hour by hour, so staff are where the customers are rather than where last year's rota put them.
Queues • Occupancy • AlertsPartial data left performance benchmarking and investment decisions to guesswork. Glimpse delivered consistent, real-time visibility across the entire estate.
Environmental and site-specific factors were quietly undermining trust in the numbers. Glimpse's validation programme restored it.
Browse every engagement, with the headline numbers side by side.
All case studies →Trusted by leading retailers, brands and estates
The system fully anonymises all captured data and complies with UK GDPR. No video is stored and no personal data is retained.
Glimpse runs on the CCTV you already have, and our own sensors fill any gaps in coverage. Go-live is where the partnership starts, not where it ends.
Stakeholder workshops, site assessment and success criteria to get a clear picture of what success looks like.
Installation, configuration and onboarding by our Client Success team.
Performance reviews, insight workshops and continuous optimisation with your Client Success Manager.
We've helped retailers, transport operators and property groups to understand and improve the performance of their physical spaces. Let's talk about how we can help you.
Whether you're looking for footfall counting, in-depth retail behavioural analytics such as heatmaps, engagement and dwell, or retail performance optimisation of your capture rate and conversion funnel, contact us today to start the conversation.
A discovery session is a structured conversation about your estate, your challenges and your objectives, and an honest view of the performance opportunity.
No obligation. No hard sell. Just a clearer view of what's possible.