Your Data, Reimagined
Intelligent Data Capture
Seamlessly & securely capture customer data through industry leading technology
On-Site Solutions
From live events to hospitality and healthcare, glimpse data capture & analytics drives business processes across the globe
Customer Insights
Processing over 3.5 Billion points of data every day, our proprietary machine learning delivers unparalleled insights
Email Marketing
Capture data from any environment with customizable microsites, leveraging big data and machine learning for actionable insights.
Workflow Builder
Deliver a seamless experience with customizable workflows, surveys, consent requests, purchase intent assessment, satisfaction measurement, and data collection.
Content Management
Capture unforgettable moments with branded photos and animated GIFs, delivered instantly to guests via SMS or email. Effortlessly share on social media to amplify your campaign with pre-loaded captions.
Audience Analytics
Unlock valuable participant insights, including demographics, geographic preferences, and engagement metrics, to drive targeted marketing, enhance experiences, and maximize ROI.
Event Management
Customer Journey Mapping
Sweepstakes & Licensing
Gamification
Data Entry & OCR
Data Integration
Inventory Management
Custom Microsites
Customer Communication
+ Much more
Stellantis
CHALLENGE
Provide a single platform, live audience capture solution that would work seamlessly across and between multiple brands, campaigns, and end-reporting CRM services. In addition, include solutions for gamification, social media engagements, and structured dashboard environment within the same system.
SOLUTION
- Conduct a complete needs analysis with all business unit and stakeholders
- Immerse the Iconex development and Account team to the needs, current pain points and requests from the client and their agencies
- Develop and implement an onboarding process to train client stakeholders and multiple agency partners for pre-and-post event experiences and post-event reporting
- Provide mobile device management for over 500 devices that allow for on-the-fly changes if necessary
- Successfully develop and rollout numerous custom reporting features
- Incorporate onsite photo experiences and easily managed prizing solutions to address social media and gamification needs
Monster Interactive Kiosk
CHALLENGE
Monster needed a solution that would engage customers and drive sales while capturing data for marketing purposes.
SOLUTION
The partnership between Iconex and Monster led to the creation of an interactive kiosk that delivered a one-of-a-kind customer experience. With engaging videos triggered by customer interactions, the kiosk provided an immersive environment. Iconex’s incorporation of data capture capabilities and streamlined transaction processes allowed customers to make quick purchases for immediate pickup or delivery. Overall, the user-friendly kiosk proved to be a successful sales booster and a valuable asset for Monster’s marketing efforts.
NGK Sparkplugs
CHALLENGE
NGK aimed to enhance customer experience at their racing events by creating a memorable and engaging environment. They sought a solution that would streamline attendee registration, provide an entertaining activity, and amplify brand visibility through social sharing.
SOLUTION
To address these challenges, NGK leveraged our event platform to seamlessly manage attendee registration. Attendees had the convenience of registering through either a kiosk or the geo-validated mobile website. Once registered, attendees were encouraged to participate in personalized game activities such as drag races, trivia, and match games, allowing them to compete against each other and view their names and scores on a digital leaderboard. Additionally, NGK implemented our branded photo experience, enabling attendees to capture branded photos and share them on social media, effectively becoming enthusiastic brand advocates.
